Skills & Expertise
The seven categories used to tag every project and role on this site — each one links through to the matching case studies.
AI & Intelligent Systems
AI tools, agent-driven workflows, and applied AI work — including AI-assisted software development with Claude Code and this site's own AI-managed content pipeline.
3 case studies →
Networking & Infrastructure
Network fundamentals, security, and troubleshooting — CompTIA Network+ and CCNA coursework backed by hands-on patching and security updates.
1 case study →
Workflow Automation & Process Improvement
Power Automate flows and RPA-style workflow design that connect forms, mailboxes, documents, and systems to cut manual work — including report-ingestion pipelines that feed Power BI.
5 case studies →
Microsoft 365 & Cloud Administration
Administration of SharePoint, Teams, OneDrive, and Outlook across multiple organisations, plus Microsoft Entra ID app registration, single sign-on, and Microsoft Graph calendar and mail integration.
5 case studies →
Business Applications & CRM
Salesforce administration — user access, permission sets and profiles, page layouts, and SOQL queries — plus configuring and integrating business platforms like ServiceDesk Plus and Simplesat.
2 case studies →
Graphic & Digital Design
Visual and digital design work supporting internal communications and this site's own brand direction.
Case studies coming soon
Web Development & Digital Platforms
Full-stack web applications and digital platforms — React, Node.js/Express, TypeScript, and SQL — from an internal therapy-booking app integrated with Outlook to this portfolio site itself.
5 case studies →